CRM - Support Queue

How do I remove the support queue?

• FTP into your server and change to the /etc directory.
   
• Download the aliases file in ASCII mode.
   
• Remove the line that starts with the name of your support system.
   
• Be sure not to leave a blank line in the middle of your file and to leave one blank line at the end of the file.
   
• Upload that file back to the /etc directory of your server.
   
• Proceed to the Cpanel, and the area to add and remove email aliases.
   
• Add and then remove a fake alias to reinitialize your aliases database.
   
• Now change to your /www/conf/ directory in ftp again.
   
• Download and edit the srm.conf file in ascii mode.
   
• Remove the ScriptAlias line which starts with the name of your support system.
   
• Lastly, remove the directories create during setup under /usr/local/etc/ The top directory is named the same as the support system you installed. You will also need to remove the .htaccess and .htpasswd files in that directory.