Frequently Asked Questions

General Questions

What is a domain name?
Are there any rules for registering a domain name?
How do I pay for a domain name registration?
How do I find out if the domain name I want is available?
What are registrants, registrars, and registries?
Who should register a domain name?
How do I create an account?

Registrations

Which domain name extensions (TLDs) can be registered through my account?
How do I register a domain name?
How long does it take to register a domain name?
What can I do if the domain name I want has already been registered?
Can I register multiple domain names at one time?
How do I delete a domain name registration?
How do I renew my domain name registration?
Can I renew multiple registrations at one time?
How do I renew an expired domain name registration?
What is the Redemption Period?
How do I transfer my domain name registration from another registrar?
Why did my registration transfer request get declined?
Can I transfer multiple domain name registrations at one time?
How do I transfer my domain name registration away to another registrar?
How do I transfer my domain name registration to another registrant?

Administration

Who has access to modify a domain name or account?
How do I modify my account information?
How do I modify my domain registration WhoIS information?
Who do I list as the contacts on the registration?
How do I set the auto-renewal option for my registrations?
How can I avoid having to re-enter my credit card information all the time?
How can I update my default account payment information?
What does the registration lock feature do?
How can I lock/unlock my domain name registration?
Can I change the expiration date of my registrations so they expire at the same time?

Name Server Modification

Who has access to modify a domain name or account?
What are name servers and why do I need them?
How do I modify the DNS information for my domain name?
Can I modify the DNS information for more than one domain name at a time?
How do I register a name server?
How do I modify a name server's host name or IP address?
How do I delete a name server?

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